Dune Harbor

Terms of Service

These Terms govern your use of our website and our interior design services in Australia. By engaging Dune Harbor, you agree to these Terms.

Last updated: 24 September 2025

Definitions

“We”, “us”, and “our” refer to Dune Harbor. “You” and “Client” refer to the person or entity engaging our services. “Project” refers to the scope described in our proposal or statement of work.

Scope of services

We provide interior and architectural design, documentation, selections, procurement support, and site coordination as agreed in writing. Services outside the agreed scope may be treated as variations.

Quotes and billing

We issue proposals or quotes after understanding your brief. Payment schedules and milestones are set out in the proposal. Any statutory taxes and third-party costs are payable by the Client unless otherwise stated.

Invoices are due according to the terms on the invoice. Late payment may pause services until payment is received.

Client responsibilities

  • Provide accurate information, timely feedback, and approvals.
  • Ensure site access and safe working conditions for visits.
  • Engage qualified contractors and obtain required approvals unless our proposal includes these services.

Changes and cancellations

Design is iterative; however, changes after approval or beyond the included revision rounds may incur additional fees. If you cancel a Project, you agree to pay for work completed to date and any committed third-party costs.

Intellectual property

We retain ownership of all design concepts, drawings, specifications, text, and imagery we create, except to the extent third-party rights apply. Upon full payment, you receive a non-exclusive licence to use deliverables for the Project site only. Reuse on other sites or projects requires our written consent.

Photography and publicity

You grant us permission to photograph completed works and reference the Project in our portfolio, website, and media, provided we do not disclose confidential information. If you wish to restrict publicity, notify us in writing before completion.

Third-party suppliers

We may recommend suppliers or contractors. Recommendations are provided in good faith; you remain responsible for entering contracts and verifying warranties with third parties.

Warranties and liability

To the extent permitted by law, we exclude implied warranties and limit our liability to re-supplying services or paying the cost of re-supply. We are not liable for indirect or consequential loss, delays caused by third parties, or matters outside our reasonable control.

Timelines

Timeframes are estimates and depend on approvals, contractor availability, and material lead times. We will communicate updates and seek to minimise delays.

Privacy and cookies

Your information is handled in line with our Privacy Policy. Our use of cookies is described in our Cookie Policy, and you can manage preferences via the cookie banner.

Governing law

These Terms are governed by the laws of South Australia and the Commonwealth of Australia. The parties submit to the non-exclusive jurisdiction of the courts of South Australia.

Dispute resolution

If a dispute arises, the parties will first attempt to resolve it in good faith through discussion. If unresolved after 30 days, either party may seek mediation before commencing legal proceedings, except for urgent injunctive relief.

Contact

Questions about these Terms can be directed to: